We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good backpack for your money. Very roomy and voluminous, inside a pocket for a laptop well or notebooks. The inner pocket is small (there will fit some passes/cards or keys). An outer pocket with a zipper (most that for a purse or pencil case). In the lower pocket without a zipper, powerbank enters (20 k quietly). Pleases fast delivery, to Kursk reached 8 days in postmat Pyaterochka. The material is pleasant. After opening the package a little stinks, but literally an hour on the balcony and there is no smell at all.
рюкзак лёгкий, аккуратно сделан, много кармашков, все как на фото.
Рюкзак прям такой же как и на картинке. В высоту он примерно 130 см (я брал маленький, а вот с большим незнаю как обстоят дела) там всего лишь один большой отсек, остальное же выделенно под карманы. Но, не смотря на то, что одного отсека может показаться мало, в него всё прекрасно умещается, по крайней мере для школы. Учебники даже большого формата (А4) туда без проблем помещаются. Заказ ждал примерно месяц. (шёл месяц до города Тула). Утка тожё зачётная. С продавцом не общался.Рюкзак в реальности (я щас говорю про свой цвет) цвета слоновый кости, он не белый, и не жёлтый, но цвет прям красивый, советую, однако на нём видны пятна, та же ручка, но её можно легко оттереть. На этом вроде всё.Товаром доволен
Delivery 2 weeks. Fortunately there is no limit. Thanks Amigo.
While everything is fine, the size matches. Fabric, perhaps, will get wet. Sewed good. PROD put a keychain as a gift. Delivery 2 months during holidays.